FAQs

Are the products sold on TheMakeupStore.pk authentic and original ?

Yes! All our products are 100% authentic and directly imported from trusted international suppliers. We guarantee the quality and originality of every item we sell.

Why are your prices lower compared to the original retail prices?

We offer lower prices because we import original brands bulk stock from Dubai'USA'EUP. These products are free from custom duties, allowing us to pass on the savings to our customers.

How long will it take to see results from your skincare products?

Results vary depending on the product, but most of our customers notice visible improvements within 14 to 30 days of consistent use. Check each product description for specific details.

How Can I Replace A Product The Makeup Store?

At The The Makeup Store you can easily replace a product without any hassle with a few points of consideration. The product should be in the same condition as received (unused, boxed pack). Be sure the seal is not cracked or damaged if it is existent.

The customer is responsible for returning the product to us, and when our staff has investigated it, we will transfer the request for a replacement or exchange to the appropriate division (Note: Delivery charges will be paid by the customer)

Please expect 5 to 7 days for this due process.

Do I Have To Pay Shipping Charges When Replacing A Product From The Makeup Store?

Yes, when a replacement is needed, the customer will have to pay for delivery.

How do you ensure the quality of your products?

We conduct thorough quality checks on every product before listing it on our website. Our team ensures that all items meet our standards for authenticity and condition.

How long does shipping take?

We strive to deliver your order as quickly as possible. Shipping times vary depending on your location within Pakistan. You can expect your order to arrive within 3 to 4 days after payment confirmation.

Can I track my order?

Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to monitor the status of your delivery.